Refund and Cancellation Policy
Last updated 3 October 2026
Free trial
The 7-day trial (one month for founding Early Adopters) is free. Nothing is charged during it, and nothing is charged afterwards unless you choose a paid plan.
Cancelling
You can cancel a paid plan at any time by writing to support@oramta.com from the email address on your account. Cancellation takes effect at the end of the month you have paid for; you keep full access until then, and you are not charged again. Your notes and transcripts are not deleted when you cancel. Delete them yourself, or ask us to close your account (see the Privacy Policy).
Refunds
Plans are billed monthly in advance, and a month that has started is not refunded in part. You will get a full refund of a charge that was:
- made twice for the same month, or made in error;
- taken after you had cancelled; or
- for a month in which Oramta was unavailable to you for a substantial part because of a fault on our side.
To ask for a refund, write to support@oramta.com within 30 days of the charge, with the date and amount. An approved refund goes back to the original payment method, usually within 5 to 7 working days of approval, depending on your bank.